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Terms & Conditions

Last Updated: 16 August 2025

Welcome to Zensio Massage Lab. By accessing or using our website zensiomassagelab.com and our services, you agree to comply with the following terms and conditions. Please read them carefully before booking or using our services.

1. General

These Terms & Conditions apply to all visitors, clients, and users of our website and services. We reserve the right to update, modify, or change these terms at any time without prior notice.

2. Services

We provide professional massage and spa services for relaxation and wellness purposes only. All services are strictly non-medical and are not a substitute for professional medical treatment. We reserve the right to refuse service to anyone who fails to follow our guidelines or behaves inappropriately.

3. Bookings & Payments

Appointments can be booked via our website, phone, or in person. A deposit or advance payment may be required to confirm your booking. Prices are subject to change without prior notice, but confirmed bookings will be honored at the agreed rate.

4. Cancellations & Rescheduling

Cancellations should be made at least 24 hours before your appointment. Late cancellations or no-shows may result in a cancellation fee or loss of advance payment.

5. Client Responsibilities

Please arrive on time for your appointment. Late arrival may result in a reduced session time. Clients must inform our staff of any medical conditions, allergies, or injuries before the session. Inappropriate behavior will not be tolerated, and services will be terminated immediately without a refund.

6. Health & Safety

Our staff follow strict hygiene and safety protocols to ensure a safe environment. If you feel unwell, please reschedule your appointment for another day.

7. Privacy Policy

We respect your privacy and will not share your personal details with third parties without your consent, except as required by law. For more details, please refer to our Privacy Policy page.

8. Limitation of Liability

We are not responsible for any injury, loss, or damage arising from the use of our services, except where required by law.

9. Governing Law

These terms are governed by the laws of Pakistan. Any disputes shall be subject to the exclusive jurisdiction of the courts in Karachi, Pakistan.

Contact Us

If you have any questions about these Terms & Conditions, please contact us:

  • 📞 Phone:03377237506
  • 📧 Email: zensiomassagelab@gmail.com
  • 📍 Address: DHA Phase 5, Khadda Market, Karachi, Pakistan
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